Can beaupten its position in a globally networked world, requires flexible enterprise software. Starnberg, October 12, 2010. Information is one of the most important goods in the economy now. The information demand, but with it also the volume of unfiltered information. Continuous changes in business processes and legal requirements to be added. Corporations respond with professional business software. SMEs often still hesitating about it. According to the study of CRM in the mid-market 2010 “use only 24 per cent of software initiative of Germany, a professional CRM software.
“” There is a need the knowledge of CRM, DMS and other information processing software to expand and to show the benefits for SMEs “, says Christian Paucksch, Managing Director of STA * ware computer practice Consulting GmbH. but also shows that, in addition to ignorance, often have poor experiences with the adaptability of the system and interface problems are the reasons for the deadlock in the IT landscape of management.” Therefore STA * goods has a platform created the InfoCenter, which creates consistent processes with the use of CRM, ERP, DMS, PMS and email. This is done by integrating in a single interface. SMEs are well equipped with such a complete solution, to increase their competitiveness. There are no extra work and lack of information.
Instead to simplify processes and the time saved can be invested in the customer care, which in turn increases customer satisfaction. But to fail to the introduction of professional software, this sooner or later the customers will notice. No company can afford to but more dissatisfied customers in the market situation. They gained competitive advantages rarely the product, but the customer service. It requires correct and complete data about the customers. From every angle of the company”, Christian Paucksch added. Sales, marketing, Service Manger as also project managers and staff on a consistent amount of data can be accessed with the InfoCenter. About STA * goods: The STA * goods GmbH is specialized in the development and implementation of compact CRM and ERP software with integrated processes. This includes the dissemination of information on the one hand and the task or document management (CRM, DMS, workflow, CTI, groupware etc.), on the other hand the complete range for the commercial sector (costing, project planning and control, time tracking, billing, BWA etc.) with interfaces to common financial accounting solutions. The industry and practice-oriented solutions developed by STA * goods are adapted to the requirements of the market and the needs of customers and provide long-term investment security. STA * goods solutions are especially suitable for service-oriented industries such as engineering, architecture and planning offices, prefabricated house manufacturer, real estate agencies, accountants, administrative authorities and consultancy services.